Soft Call Analyzer
Soft Call Analyzer version 3.0 Call Analyzer 3.0 is a call accounting system for VOIP solutions. Call Analyzer System is a very flexible solution to monitor phone call costs, detect phone abuse, generate phone bills, generate statistics for calls,.. As the dependency of Communication Systems Increase, the need for more advanced systems and tools increase. The VOIP communication systems such as CISCO Callmanager and Nortel Communication Servers are now one of the main communication means in the world. The increasing dependency on these systems introduces new challenges for tools and services of these systems. One of the most important tools that is needed for VOIP systems is call accounting systems. These call accounting systems analyze communication logs and generate vital and valuable information that include (Billing information, traffics information, security information,…). Call Analyzer is a call accounting system that is extremely flexible to analyze and generate a huge amount of reports about phone calls done by VOIP systems. Features of Basic
Soft Call Analyzer:
- Web based interface (Enabling users to administrate, generate reports, from any machine on the network
- using only web browser)
- Very flexibly custom report engine to build and run reports.
- Security levels of authentication to support managers of departments to view only their departments’ data
- and administrators to view all corporate information.
- Simple tariff settings that enable the administrator to update it in a very easy way.
- Real Time Call Collection
- Effectively track all of your domestic and international calls
- Bill Back Departments
- Alerts You to Suspicious Call Activity
- Better Manage Employee Productivity
- Supports Multiple Locations
- Phone Summary Report
- Phone Detailed Report
- Reports of users who exceeded certain limits
- Reports of calls which are longer than certain period
- Departments reports: calls of certain department(s)
- Gateway reports: reports of calls done using certain gateway
- Traffic Report: Number of calls for each hour of the day
- Network reports: Reports of the top called countries, GSM networks, cities.
- Add other reports
- Administrator can add new reports to the system by report builder
- Graph report
- automatic report generation module